--- title: 'Terms and Conditions of Sale' url: 'https://www.ijin.fr/art/en/cgv' markdown: 'https://www.ijin.fr/art/en/cgv.md' lang: en date: '2026-11-10' --- # Terms and Conditions of Sale ### Preamble These Terms and Conditions of Sale (TCS) are entered into by and between, on the one hand, the painter Laëtitia Colléter (SIREN No. 852 974 427), hereinafter referred to as the artist, whose artworks bear the artist signature "ijin", and on the other hand, any natural or legal person, hereinafter referred to as the client, wishing to purchase her artworks and/or derivative products on the online store at https://www.ijin.fr, or via the Payhip marketplace (https://payhip.com/marketplace). The acquisition of any item implies the acceptance by the client of these Terms and Conditions of Sale. The applicable conditions are those in force on the date of the order, as accepted by the client. ### Artwork Characteristics The online store offers for sale artworks created exclusively by the painter ijin. The paintings are created in the artist's studio according to her own inspiration, primarily on paper using watercolor and Indian ink (non-exhaustive list). Materials, supports, and techniques may vary depending on the artist's creative process. Full descriptions and photographs of the artworks available for purchase are published on the website. The artist reserves the right to notify the client of the unavailability of an artwork that may be marked as "available" for sale. Photographs displayed on the site are taken with care to accurately reflect the original artworks and are of sufficient resolution for the client to observe them in detail. However, the artist cannot guarantee a perfect match with the original piece, particularly regarding colors and sparkling effects, which may vary depending on lighting conditions and viewing angles. Furthermore, clients are advised that original artworks may feature texture/relief, visible pencil lines, and minor perforations inherent to the creation process. For legibility, dimensions stated in the descriptions are rounded and may slightly differ from actual physical measurements. The artist uses materials considered of superior quality by their manufacturers, but cannot be held responsible for their long-term durability, particularly regarding handcrafted sparkling watercolors, which may prove to be more fragile. If desired, clients may request additional photographs from the artist via the contact form or by emailing ijin.imagine@gmail.com to ensure the artwork meets their expectations. These additional photographs hold no contractual value. ### Intellectual Property Purchasing an artwork grants the buyer no rights of representation, distribution, or reproduction under these Terms and Conditions of Sale. The artist retains all economic rights and holds moral rights over her artworks. In the absence of a specific agreement, the client acquires no right to reproduce, publicly display, alter, or destroy the artwork without the artist's consent. The artist holds the inalienable right to protect her creative work and personality as expressed therein. Any unauthorized use—including reproduction, representation, modification, or distribution—constitutes copyright infringement liable to civil and criminal liability. Any transfer of rights must be formally established through a specific written agreement between the artist and the client. Intellectual property law protects all original creations for the duration of the artist's lifetime, effective immediately upon creation (Articles L111-1 et seq. of the French Intellectual Property Code). ### Fine Art Prints & Merchandise Features The online store may offer fine art prints and derivative products based on original artworks created exclusively by the painter ijin. Reproductions of the artworks may have been digitally retouched prior to producing the fine art prints and derivative products. Furthermore, every effort is made to ensure that photographs reflect the products for sale as accurately as possible. Despite these precautions, clients are advised that minor differences in color or texture shall not engage the artist's liability. The availability of fine art prints and derivative products is indicated on the online store. In the event of an error, the artist will inform the client as soon as possible. Made-to-order fine art prints may require additional processing time. ### Prices of Artworks, Fine Art Prints and Merchandising All prices provided to the client for sale purposes are net prices in Euros (€). VAT is not applicable (pursuant to Article 293-B of the French General Tax Code). The artist reserves the right to modify her prices at any time, it being understood that the price displayed on the date of the order shall be the only one applicable to the client. Displayed prices are at the sole discretion of the artist. No refunds or price negotiations will be accepted, except within the framework of the right of withdrawal upon return of the ordered item(s). The artist reserves the right to occasionally offer special promotions or discounts under conditions specified on the online store. These offers are valid only during the specified period and shall not grant any entitlement to compensation outside of this timeframe. ### Legal Capacity The products and artworks offered for sale on the site are intended solely for individuals of legal age with full legal capacity, in accordance with Articles 1145 et seq. of the French Civil Code. By placing an order on the online store, the client declares that they are an individual aged 18 or older, or a legal entity duly authorized to enter into sales agreements. The artist shall not be held liable if an individual failing to meet these conditions uses the site or places an order without her knowledge. ### Ordering & Order Confirmation Orders for artworks, fine art prints, or derivative products are placed via the online store, either after creating a customer account or by directly entering the required information at checkout. The online store and customer data are hosted on the sales platform www.payhip.com, which is responsible for ensuring [data privacy](https://payhip.com/privacy). Before finalizing an order, the client must read and accept these Terms and Conditions of Sale. An order is definitively confirmed only upon acceptance by the artist, following verification of availability and compliance. The artist reserves the right to cancel any client order in the event of unavailability of an artwork, fine art print, or out-of-stock derivative product, obvious pricing errors, sales below cost, non-payment of any sums owed by the client, or in cases of payment disputes or incidents. Orders are archived by the artist for record-keeping and evidentiary purposes. Data registered by the payment system constitutes proof of financial transactions. ### Reservation of Ownership The artist retains full ownership of the sold items until full payment of the total price, including principal and incidental costs, has been received. Any contrary clause stipulated by the client shall be unenforceable against the artist, unless explicitly agreed upon in writing. ### Terms of Payment Payment methods accepted by the artist include: checks issued by French banks, credit/debit card payments via the Stripe payment solution, and payments via PayPal accounts. No sensitive data passes through the website. Transaction fees are included in the price, with the exception of costs associated with mailing a bank check by the client (postal address located in France). ### Shipping & Delivery Conditions Shipping fees may apply to the order. For destinations in Overseas French Territories (DOM) and certain European countries, additional delivery fees may apply (taxes, customs duties, or other charges) and shall be borne by the recipient. In all cases, these will be communicated to the client prior to final order confirmation, either automatically or following order verification. In the latter case, should additional fees apply after order placement, the artist will contact the client, who must give their consent before final order confirmation and pay these additional charges. In the event of disagreement, the order will be canceled. The client may select the carrier of their choice and the delivery option (parcel pickup point or home delivery, with or without signature), provided the option is available on the site and the destination country is served by the carrier. The artist reserves the right to determine the level of shipping insurance based on the parcel's value. Orders will be processed within an estimated timeframe of less than 10 days, unless a notification on the homepage of the online store specifies a deferred dispatch period, and always within the mandatory legal timeframe. Delivery times may vary depending on the carrier chosen by the client, and the artist shall not be held liable for exceptional delays. The artist makes every effort to ensure maximum protection for shipped artworks against potential shocks during transit. In the event of damage, it is the client's responsibility to seek recourse directly from their selected carrier. Any damaged parcel must be refused by the client upon delivery or be subject to precise written reservations on the delivery receipt. The artist reserves the right to decline shipping to certain countries due to specific local regulations or heightened risk of parcel loss. The artist shall not be held liable for incorrect delivery addresses provided by the client or non-delivery resulting from the client's failure to receive the parcel. ### Withdrawal Right & Return Policy In accordance with Article L221-18 of the French Consumer Code, the client has a 14-day right of withdrawal to return their order. Returned products must be in their original condition, undamaged, and properly packaged. In the event of insufficient packaging, the client shall be held liable for any damage to the artwork occurring during transit, and shall not be entitled to any refund. Return shipping costs are at the client's expense. The refund will be processed within 14 days following receipt of the returned order. It excludes initial delivery fees, any additional charges, and return shipping costs, and cannot exceed the amount paid by the client. **Withdrawal Form Template** I hereby give notice that I withdraw from my contract of sale for the following items: Order Reference: ……… Ordered on: ……… / Received on ……… Client Name: ……… Client Address: ……… Date: ……… Signature: ……… The form must be sent by post to the address specified on the invoice, or by email to: ijin.imagine@gmail.com. ### Complaints & Dispute Settlement For any claim or complaint, the client is invited to submit a dated and signed letter to the artist, by post at the address specified on the invoice or by email at the address provided above, outlining the circumstances giving rise to the dispute and the requested resolution. In accordance with Article L612-1 of the French Consumer Code, if the dispute is not resolved within two months following the submission of the claim, the client may have recourse free of charge to a consumer mediator. The designated mediator is "Médiation Consommation Développement". In the event of a dispute, the client may submit their claim on the mediator's website at: [medconsodev.eu](https://www.medconsodev.eu), or by post by writing to: **MÉDIATION CONSOMMATION DÉVELOPPEMENT** C/O Centre d’Affaires Stéphanois SAS IMMEUBLE L’HORIZON – ESPLANADE DE FRANCE 3, RUE J. CONSTANT MILLERET 42000 SAINT-ÉTIENNE (FRANCE) This contract is subject to French law. These General Terms and Conditions of Sale are provided as a translation. In the case of any dispute or discrepancy, the French version of these General Terms and Conditions of Sale shall prevail. French courts shall have sole jurisdiction. --- ## Navigation - Previous: [Terms and Conditions of Use](https://www.ijin.fr/art/en/cgu.md) - Next: [Galerie d'art - Eclats d'étoiles](https://www.ijin.fr/art/en/galerie-art-etoiles.md)